Refund & Cancellation Policy
Last updated: March 24, 2025
Deposits
- Trip deposits are refundable minus a 5% credit card processing fee if canceled at least 90 days prior to the trip start date, unless otherwise stated in the specific trip details.
Final Payments
- Once the final payment due date for a trip has passed, payments are non-refundable.
- At the sole discretion of Valkyrie Dive & Travel, LLC, exceptions may be considered in cases of extenuating circumstances, which may result in a credit toward future travel rather than a cash refund.
- Credits issued are non-transferable and must be used by the original participant.
Participant Cancellations
- Cancellations made less than 90 days prior to the trip start date will result in forfeiture of all payments.
- Participants are responsible for any costs incurred due to missed flights, delays, or other personal circumstances that prevent participation.
Travel Insurance
- Travel insurance is strongly recommended for all participants to protect against illness, injury, flight cancellations, or other unexpected disruptions.
- Valkyrie Dive & Travel, LLC does not provide refunds for circumstances covered by travel insurance. Participants should ensure their policy includes trip cancellation and interruption coverage.
Dive Insurance
- Divers Alert Network (DAN) dive insurance is required for all divers.
Documentation Responsibility
- Participants are solely responsible for ensuring they have all required documentation, including valid passports, visas, dive certifications, and any other necessary permits.
- Failure to obtain required documentation does not constitute grounds for a refund or credit.
Payment Methods and Deadlines
- Payments may be made via credit card, debit card, or other approved electronic methods.
- A deposit is required at the time of booking to secure your spot.
- Final payment deadlines will be clearly stated in the trip details and must be met to maintain your reservation.
- Failure to make final payment by the stated deadline may result in cancellation of your booking without refund of the deposit.
Trip Modifications or Cancellations by Valkyrie Dive & Travel, LLC
- Valkyrie Dive & Travel, LLC reserves the right to cancel or modify trip itineraries.
- In the event of a trip cancellation by Valkyrie Dive & Travel, LLC, 100% of funds paid will be credited toward a future trip.
- Credits issued for cancellations by Valkyrie Dive & Travel, LLC are non-transferable and must be used by the original participant.
Liability Disclaimer
- Valkyrie Dive & Travel, LLC is not responsible for losses, injuries, or expenses resulting from natural disasters, weather conditions, political unrest, pandemics, transportation delays, or other circumstances beyond our control.
- Participants assume all risks associated with travel and diving activities and agree to hold Valkyrie Dive & Travel, LLC harmless for any claims arising from such events.
Contact Us
If you have any questions regarding this policy, you can contact us:
- By email: info@valkyriediveadventures.com
